Telephone

+44 UK 01903 743193

+44 UK 07941 049509

Email

 

Info@altogold.com

 

GRINDELWALD

Walking and cycling the Alpine routes

BRIENZERSEE

A taste of the Lakes

BONIGEN

Be adventurous in our region

MANOR FARM

Choose from two private beaches

HASTLIBERG

Trotti bike down the mountains for FUN

BRIENZERSEE

Take a cruise on the 2 lakes

BERNESE OBERLAND

Reward for your walk Stunning Alpine views

BEATENBERG

Take it easy and spoil your selves

Arrival Date Nights Adults Children (0 - 18 years) Currency  

The “Junior Travelcard”

With the Junior travelcard for CHF 30 (2019), children from the age of six up to their 16th birthday can travel on public transport for a whole year, accompanied by a parent with a valid ticket. The Junior travelcard is free from the third child onwards.

BUY A JUNIOR TRAVELCARD. You can obtain the Junior travelcard at any railway station. To obtain a free Junior travelcard for the third child, simply show the other two Junior travelcards when you make the purchase. When purchasing a travelcard, please bring a passport or another form of official identification with you that shows the child’s date of birth.

VALIDITY. The Junior travelcard is valid anywhere within the Half-Fare travelcard area. Please note that exclusions may apply when arriving without public transport – for example on the mountain railway. Children may also use these to travel free or at a reduced price on many tram and bus routes of local transport services. Find out where the Junior travelcard is valid Click here (HALF FARE JUNIOR CARD map)

LOST or FORGOTTEN THE JUNIOR TRAVELCARD? If you have left the Junior travelcard at home, you can buy a temporary replacement card from the counter for a fee of CHF 5.00. Please present proof of identity.

CHILDREN’S CO-TRAVELCARD With the Children’s Co-travelcard for CHF 30 (2019) per year, children from the age of six up to their 16th birthday can travel throughout Switzerland accompanied by an adult – (The children do not have to be members of the family. – The accompanying person must be at least 16 years old.) (16 and over) holding a valid ticket.

BUY A CHILDREN’S CO-TRAVELCARD. You can get a Children’s Co-travelcard from any station. The accompanying person and the child must be specified upon purchase. A separate travelcard is needed for every combination of child and accompanying person. When purchasing a travelcard, please bring a passport or another form of official identification with you that shows the child’s date of birth. There is no limit to the number of Children’s Co-travelcard purchases.

VALIDITY. The Children’s Co-travelcard is valid anywhere within the Half-Fare travelcard area. Please note that exclusions may apply when arriving without public transport – for example on the mountain railway. Children may also use these to travel free or at a reduced price on many tram and bus routes of local transport services. Find out where the Children’s Co-travelcard is valid Click here (HALF FARE JUNIOR CARD map)

A maximum of four children with valid Children’s Co-travelcard travelcards can be accompanied by one person. The Children’s Co-travelcard is not valid for schools, institutions, associations, companies, institutions and organisations etc. that are travelling as a group.

 

Order your Junior Travelcard or

Co-Travelcard before you depart.

From Altogold Now

Holiday Transports

CLICK ON SECTION BELOW FOR MORE INFORMATION.
SWITZERLAND INFORMATION.

The average daily Sun and Temperature in Interlaken:- March 09c and 4.5 hours Sun. April 11c 5 hours Sun. May 15c 6 hours Sun. June 18c 7 hours Sun. July 21c 8 hours Sun. August 20c 7 hours Sun. September 18c 6 hours Sun. October 12c 5.5 hours Sun.

SWITZERLAND founded over 700 years ago (1291) with a vow of mutual aid among three "forest Cantons". Over the years more political regions have joined. Now, 26 politically sovereign cantons make up the modern federal state of Switzerland.

Location, Western Europe.
Time, GMT + 1 (GMT + 2 from last Sunday in March to last Sunday in October).
Area, 41,293 sq km (15,936 sq miles).
Population, 9 million.
Capital, Bern.

Geography
Landlocked Switzerland shares borders with France to the west, Germany to the north, Austria and Liechtenstein to the east and Italy to the south. It has the highest mountains in Europe, together with waterfalls, rivers and lakes set amid green pastures. The highest peaks are Dufourspitze, 4,634m (15,203ft), on the Italian border; the Dom, 4,545m (14,911ft); the Matterhorn, 4,478m (14,691ft); and the Weisshorn, 4,506m (14,793ft).

Government, Federal Republic since 1848.

Language
German in central and eastern areas, French in the west and Italian in the south. Romansch is spoken in parts of the southeast. English (as a second or third language) is widely spoken.

Religion
Roman Catholic (48%), Protestant (44%), others (8%).

Electricity, 220 volts AC, 50Hz.

Switzerland joined the Schengen Agreement on 12th December 2008.. Many foreign nationals residing in the UK have until now not required a visa for Switzerland. Anybody who needs a Schengen visa to visit other European countries will now need one to enter Switzerland. The Embassy of Switzerland in London will be able to start issuing Schengen visas on Monday 15 December 2008. Travellers wishing to apply for a visa must call the helpline premium rate number 090 6577 1222 to make an appointment before visiting the Embassy's premises. For further details please visit:
http://www.eda.admin.ch/eda/en/home/reps/eur/vgbr/ref_visinf/visgbr.html

Nationalities such as Indian, Pakistani, South African, Zimbabwean, Chinese, Thai, Philippines, Russia etc... need a Schengen Visa

Currency
Swiss Franc (CHF; symbol SFr) = 100 cents (called centimes in French, Rappen in German and centesimi in Italian). Notes are in denominations of SFr1,000, 200, 100, 50, 20 and 10. Coins are in denominations of SFr5, 2 and 1, and 50, 20, 10 and 5 centimes.
Currency Exchange, There are bureaux de change at train stations and banks.
Credit/Debit Cards and ATMs. American Express, Diners Club, MasterCard and Visa are widely accepted. ATMs are widely available.

Banking Hours
Mon-Fri 0830-1630.

Health Care
If European visitors or any of their dependants are suddenly taken ill or have an accident during a visit to Switzerland, free or reduced-cost necessary treatment is available - in most cases on production of a valid European Health Insurance Card (EHIC). Full travel insurance is advised for all travellers.

Telephone
Country code: 41. Phone cards are available for use in payphones.
Mobile Telephone, Roaming agreements exist with most international mobile phone companies. Coverage is good.
Internet, Internet access is available in most Towns and cities these days.

Post
Airmail within Europe takes three to seven days.
Post office hours:
Mon-Fri 0730-1200 and 1345-1830. Saturday closing is at 1100 except in major cities.

TV
- In addition to the Swiss public broadcaster, Swiss Broadcasting Corporation, there is SF-DRS, a German-language public broadcaster that operates three channels.
- RTSI, an Italian-language public broadcaster with two channels.
- TSR, a French-language public broadcaster that also operates two channels.

Radio
- SR-DRS, the German-language public broadcaster, operates five stations.
- RSR, the French-language public broadcaster, has four stations.
- RSI, the Italian-language public broadcaster, broadcasts from three stations.
- RR is a Romansch-language public radio station.

TRAVELLING BY CAR TO SWITZERLAND.

DEUTSCHLAND - SCHAFFHAUSSEN
Approximate Duration time 3 hours follow signs for Fulachstrasse/Route 15/Route 4 toward Ebnatstrasse and Zürich - Winterthur on A4 - 30Km E41.Take exit 31-31a to merge onto A -70Km E41 toward Gotthard - Luzern, 119Km. At Luzern take the exit toward Interlaken/Sarnen/Gotthard/Stans. Continue out of Luzern area onto Brünigstrasse/Route 4 and over the Brünig Pass As you reach the bottom 187Km Turn right onto the ramp to Bern - Thun - Interlaken, Take exit 24-Interlaken-West toward Gunten/Unterseen.

ITALY - MILAN
Approximate Duration time 4 hours follow signs for Autostrada dei Laghi A8. Take the exit onto E35 toward Como, and then on to A9 to Como - as you aproach Como you will encounter roundabout, take the 3rd exit onto Via Bellinzona.Continue on A2 to Lugano,
Route 1 (seasonal) Exit 39-Wassen toward Interlaken/Sustenpass/Gurtnellen ONLY IF SUSTEN PASS IS OPEN Continue to Meiringen and Brienz.
Route 2 (All Year) If Susten Pass is CLOSED continue toward Luzern ( DO NOT GO INTO TOWN direction Stans) Via Altdorf - Stans - Sarnen Brünigstrasse/Route 4 and over the Brünig Pass As you reach the bottom 187Km Turn right onto the ramp to Bern - Thun - Interlaken, Take exit 24-Interlaken-West toward Gunten/Unterseen.

AUSTRIA (LUSTENAU)
Approximate Duration time 3hours follow signs for A13St. Gallen/St. Margrethen - Merge onto A13 direction Zurich, Continue onto A1 then (A4 Zurich area) take the exit toward Interlaken/Sarnen/Gotthard/Stans. At Luzern, take the exit toward Interlaken/Sarnen/Gotthard/Stans. Continue Out of Luzern area onto Brünigstrasse/Route 4 and over the Brünig Pass As you reach the bottom 187Km Turn right onto the ramp to Bern - Thun - Interlaken, Take exit 24-Interlaken-West toward Gunten/Unterseen.

THE SWISS BORDER
SWISS BORDER TO INTERLAKEN
YOU MAY NEED TO PURCHASE A MOTORWAY DISK (VIGNETTE) at the border unless you have previously purchased one. After clearing Swiss Customs follow GREEN motorway signs to BERN (& Zurich initially).
If your vehicle fuel is low, there is a petrol station soon after joining the motorway. The Motorway passes around BERN en route to INTERLAKEN on the N8.
From N8, Bern: Approaching Interlaken from Bern on the N8, as the motorway reaches the end near Spiez you enter national road ti INTERLAKEN. As you Approach INTERLAKEN (Before you enter the Green Motorway take the exit signposted 'Unterseen on the Right side'. From this slipway you will pick up signs for 'Gunten, Thun and Manor Farm'. Continue along this road (Crossing two rivers in quick succession) for 2 kms until you reach the next roundabout. Take the roundabout exit direction 'Gunten' (straight on) following signs for 'Camping 1'. As you pass Hotel Neuhaus on the left, continue over the road bridge and the next entrance to Camping Manor Farm is on the left. As you enter the resort of Manor farm the Main resort/ Camp Reception is in front bare right. Passing the Reception on Left side take Second (i.e. follow tarmac road) right and Altogold is 10-15 m on your Left side.(second Site/plot position).

TRAVELING BY RAIL OR AIR.

We do not book flights:- flight Operators are Easyjet, Ryanair, British airways, Swiss

BY AIR - RAIL GENEVA (200 KM BY ROAD)
At Geneva Proceed to the railway station (If travelling by Rail, You will need the train to Basel changing at Bern to Thun and Interlaken. Complete Travel time allow approx. 3 hours. Trains normally run every 30mins during the day, Geneva airport has night time restriction for travel). As you exit the customs and into the public area turn Left. Approximately 100m Through a set of doors into the Station area where you take the escalator to the platforms. Check which platform you require on the boards and Screens for your train.
The train normally (not always) Routes via Bern station where you will normally change for Interlaken train. NOTE: Some trains will ask you to change at THUN or SPIEZ to finish your journey to

BY AIR - RAIL ZURICH (140 KM BY ROAD)
On arrival and after passing customs. proceed to the railway station. As you exit the customs and into the public area, Zurich is a large international airport so depending on your location to which route you follow to the Rail Station (Follow signs). Check which platform you require on the boards and boards and Screens for your train. The train normally (not always) Routes via Bern station (Change trains at Bern unless stated some train will ask you to also change at Thun or Spiez) to disembark at INTERLAKEN WEST station.

ZURICH and GENEVA NOTE:- Geneva and Zurich international airports are directly connected to the Swiss rail network, The Swiss Travel System reduction ticket is valid right from this point. Just follow the pictograms and direction signs, and within a few minutes, you will be at the underground airport station. In addition, if you do not have a Swiss Travel System ticket with you when you arrive, you can purchase one at the station travel centre. Here you can also exchange your money and enquire about timetables for your onward journey. If either Zurich or Geneva is your first point of call, you have a connection to the city every few minutes and you can make your way straight to the appropriate platform. You will find the platform number on display panels and screens throughout the airport. Even if you are going to a different destination, you will not have to wait long for your train - Intercity and Interregional trains with connections to all Swiss destinations depart either half-hourly or hourly.

BY AIR - RAIL BERN
On arrival and after passing customs. proceed to the Bus station which will take you to either Belp or Bern Railway station. Check which platform you require on the boards and Screens to board the train. From Belp or Bern station (Unless stated REMAIN ON THIS TRAIN) disembark at INTERLAKEN WEST Station. NOTE: Some train will ask you to change at SPIEZ to finish your journey.

BY AIR - RAIL BASEL/BALE (160 KM BY ROAD)
On arrival, proceed to the regular Bus service, which will take you to Customs of NOTE FRANCE, SWITZERLAND Customs are at Basel/Bale airport. On exiting Swiss Customs follow the signs Bus station outside the airport which take you to Basel Train station (you arrive via the Euro Airport services at Basel you can reach Basel station in 20 minutes by taking bus number 50. Naturally, you are now covered by the Swiss Travel System. From here, you catch the train to Bern - Thun - Interlaken (train takes approx. 2 hours and Usually not always it is direct with no changes).
Check which platform you require on the boards and Screens to board the train. The train normally (not always) Routes via Bern station (Unless stated REMAIN ON THIS TRAIN) disembark at INTERLAKEN WEST station. NOTE: Some train will ask you to change at SPIEZ to finish your journey.

INTERLAKEN WEST STATION.
At Interlaken WEST Stations disembark for either the Bus (Bus number 21 Route 6 to Thun) or a Taxi (cost Guide 40chf in 2018) to Neuhaus/Manor Farm (The bus driver will advise you when to get off if you ask him, If not you need to push the Stop button mounted in the holding rails.
ARRIVING AT MANOR FARM ON THE BUS, you need to cross the road (Be careful there is a pedestrian crossing USE IT). Walk between the Snack/ Takeaway and Landhaus Restaurant into Camping Manor Farm, take the first left (not back on you self) past a small building (Toilets). Keep on this camp road for approximately 50m Altogold reception will be on the Right hand side.

BY RAIL
The ICE, TGV, Railjet Snow Train - Europe's finest and fastest train’s take you right into the Swiss Travel System. (TIP:- Before booking your train to any Swiss location purchase your reduction travel ticket FIRST then request the travel ticket to your location) The connecting train to your Swiss destination will usually be there for you within a few minutes of your arrival. All trains have regular-interval timetables. CityNightLine CNL and EuroNight are the alternatives for longer routes. You travel on the night train and arrive fully refreshed. Buying a Swiss Travel System ticket? By doing this even night travelers may comfortably continue their journey within the Swiss Travel System.(note the Snow train only operates December to mid-April each year but cover Easter).Typical travel duration (Example)Outbound: Departure. St. Pancras 06.57 h Arr. Brig 17.08 h, Outbound: Dep. St. Pancras 06.57 h Arr. Brig 17.08 h with connection to Interlaken, Speiz, Bern, Zermatt, Lucerne.

For further information and reservations contact Eurostar (Tel: 0870 518 6186, in the UK or +44 1233 617 575, outside the UK; website: www.eurostar.com); or Rail Europe (Tel: 0844 848 4064, in the UK; website: www.raileurope.co.uk).

 

TRAVELLING BY CAR FROM THE UK.

If travelling from the UK you will need to cross the English Channel or North sea. Either way you will need a Booking reference from Altogold Ltd (Altogold Travel or your chosen booking Agent / method). Always compare the cross channel routes to suit your travel arrangements. Check if you need visas and travel permits.

P&O FERRIES DOVER - CALAIS..... HULL - ZEEBRUGGE / ROTHERDAM
P&O Ferries has been offering an efficient and competitively priced crossings of the English Channel. Whilst stepping on board a P&O Ferry is often the perfect beginning to a family holiday, it could just as easily be the perfect medium of travel for business-people, or those searching for a mini-cruise. Dover is little more than a few hours' enjoyable travel to France or Holland; two countries that stand at the gateway to Europe. P&O FERRIES travel line Tel: 0871 2002444 before you leave to ensure your sailing is not changed.
Conditions - Car+ (Not higher than 1.8m and longer than 5m including any extras and excluding Trailers)
OFF PEAK SAILINGS: DOVER - CALAIS 14:01hrs to 06:00hrs CALAIS - DOVER 00:00hrs to 14:00hrs
PEAK SAILINGS: DOVER - CALAIS 06:01hrs to 14:00hrs CALAIS - DOVER 14:01hrs to 23:59hrs

EUROTUNNEL - FOLKSTONE - CALAIS
Eurotunnel is a great way to cross the channel without seeing the water, Quick, Simple and regular.
Before setting off on their journey you can call Eurotunnel 24 hour pre-recorded Customer Information Line on +44 (0) 8444 63 00 00 or visit www.eurotunnel.com/latest which will give you the latest travel information for both the Folkestone and Calais Terminals.

DFDS -LD TRANSMANCHE
Dover - Boulogne....Portsmouth / Le Havre....Newhaven / Dieppe....Dover / Dieppe.... Dover / Calais
Offer great routes at affordable rates, if you’re thinking of a new route away from Dover then these may be a good option.
On Arrival at your chosen point to cross you will need your cross channel Operators booking reference number. The Number covers the whole booking both ways (Return tickets). At your point of crossing check at the booking kiosk/office in your car and present the booking confirmation. Your preferred crossing company or Altogold Travel supply this with you final documents. Staff member will check your details and passports are in order, you usually receive a ticket and be advised which lane to wait in until it’s your turn to go aboard.
ALL CROSSINGS :- ARRIVE AT LEAST 50MINS BEFORE DEPARTURE.
ANY CHANGES TO YOUR TRAVEL COULD BE CHARGED FOR BY THE OPERATOR ON THE SPOT.
DO NOT LEAVE YOUR CAR OR LUGGAGE UNATTENDED.
When in a foreign country always add extra caution to you driving and expect the unexpected. Never continue to drive when tired (as a rule of thumb 15min break for every 2 hours). The European speeds limits are often are higher than the UK. All occupants including passengers must wear seat belt whatever the weather. Observe the drink drive rules (Better DON'T drink and drive). As you are probably on holiday, your vehicle may be loaded differently so your vehicle will handle differently. Many European countries ban the carrying and use of radar detection devices whether in use or not.
Satellite navigation devices are almost as standard throughout Europe. Some countries will have rules to what you can use on the device, e.g. carrying and use of radar detection devices whether in use or not.
Make sure you plan your route before you leave. Should you be involved in an accident, contact your insurance at the earliest opportunity and if possible, record the information eg take photographs.
National differences

France
Police strictly enforce speed restrictions (On the spot fines apply often payable in cash only).
Police can remove - confiscate your UK driving licence for breaking the laws.
Motor ways have two speed limits the lower should be observed in the wet.
Priority to the right can apply be warned.

Belgium
Priority to the right can apply be warned. This applies even if your road appears the main road.
Higher fines of 2000Eur plus can apply to exceeding limits.

Netherlands
Tram and busses have total priority over all other traffic if they stop you must stop, do not try to pass by.
Be careful on round’s about generally those on the roundabout have right of way BUT NOT always.

DRIVING FROM CALAIS
CALAIS TO INTERLAKEN
This route is simple and short, remaining on the French/Swiss motorways (with tolls). From the port of Calais you follow, the motorway towards St Omer (A26) remain on this motorway through St Quentin - Reims- Metz (A4)-Strasbourg (A4). From Strasbourg remain on the Dual carriageway to COLMAR (Blue sign). This is all good class motorway/dual carriageway. After passing around COLMAR follow the signs to BASEL/BALE. This is motorway to Basel/Bale.
THE SWISS BORDER (See below)

ROUTE 2: CALAIS TO INTERLAKEN
This route consists of almost all motorways and passes through France, Belgium, & Luxembourg. From the port of Calais. Follow signs to DUNKERQUE/LILLE. This road joins the E42/A25 motorway to LILLE (28 miles). In LILLE remain on the motorway. Follow the signs to BRUXELLES (BRUSSELS). This swings you up onto the Paris motorway for 1 mile before leaving to the right onto the Bruxelles motorway E42/A27. Initially follow the signs to BRUXELLES, then LIEGE as soon as it appears. At MOTORWAY JUNCTION Bruxelles/Liege, take LIEGE E42. Continue towards Liege to E411/E42 motorway junction north of NAMUR. At this junction turn right (south) onto the E411 motorway to LUXEMBOURG. Go To COMMON ROUTE TO ALL ABOVE.
THE SWISS BORDER (See below)

ZEEBRUGGE TO INTERLAKEN
From ZEEBRUGGE join the N17 (Dual carriageway). This passes around BRUGGES before joining the E40. From OSTENDE you join the E40 on leaving the port. Hereafter remain on the E40 to BRUXELLES. Pass around BRUXELLES to join the E411 motorway to LUXEMBOURG. En-route to LUXEMBOURG you pass the E411/E40 at NAMUR. Hereafter you join ROUTE 2. Total distance to INTERLAKEN 518 miles

COMMON ROUTE TO ALL ABOVE
Remain on this motorway which will pass around LUXEMBOURG, & THIONVILLE and on towards METZ. Approximately 5 miles (8km) before METZ you leave this motorway to JOIN THE A4 (E50/E25) MOTORWAY to STRASBOURG. This is a TOLL road. From Strasbourg follow the road to COLMAR / BASEL. This is all good class motorway/dual carriageway. Bypassing COLMAR follow the signs to BASEL/BALE. Total distance to INTERLAKEN approx. 575 miles.
DIEPPE/LE HAVRE TO INTERLAKEN
DIEPPE to BEAUVAIS or LE HAVRE to ROUEN- BEAUVAIS. At BEAUVAIS follow signs to COMPIEGNE/ SOISSONS (N31/E46) to REIMS. At REIMS use the bypass round and follow the signs to ST DIZIER or CHALONS (N44)- LANGRES (N67)-VESOUL (N19)- BELFORT (N19)- BASEL (N19). Distance to INTERLAKEN 520 miles.

THE SWISS BORDER
SWISS BORDER TO INTERLAKEN
YOU MAY NEED TO PURCHASE A MOTORWAY DISK (VIGNETTE) at the border unless you have previously purchased one. After clearing Swiss Customs follow GREEN motorway signs to BERN (& Zurich initially).
If your vehicle fuel is low, there is a petrol station soon after joining the motorway. The Motorway passes around BERN en route to INTERLAKEN on the N8.
From N8, Bern: Approaching Interlaken from Bern on the N8, as the motorway reaches the end near Spiez you enter national road ti INTERLAKEN. As you Approach INTERLAKEN (Before you enter the Green Motorway take the exit signposted 'Unterseen on the Right side'. From this slipway you will pick up signs for 'Gunten, Thun and Manor Farm'. Continue along this road (Crossing two rivers in quick succession) for 2 kms until you reach the next roundabout. Take the roundabout exit direction 'Gunten' (straight on) following signs for 'Camping 1'. As you pass Hotel Neuhaus on the left, continue over the road bridge and the next entrance to Camping Manor Farm is on the left. As you enter the resort of Manor farm the Main resort/ Camp Reception is in front bare right. Passing the Reception on Left side take Second (i.e. follow tarmac road) right and Altogold is 10-15 m on your Left side.(second Site/plot position).

ARRIVALS - DEPARTURES ON LOCATION

ALL ARRIVALS - DEPARTURES

ARRIVALS – 1600hrs – 1900hrs (4pm – 7pm)

On arrival report to ALTOGOLD reception on site 541 between 4pm (1600hrs) to 7pm (1900hrs). You will require CASH Cleaning / damage deposit before we issue your key and allow entry.

LATE ARRIVALS - AFTER 1900hrs (7pm).

Our Managers will leave a Notice with YOUR name on explaining how to find your holiday home FROM "Altogold reception". After 1900 the managers should NOT BE DISTURBED, THEY ARE ONLY AVAILABLE FOR EMERGENCIES. Not to find your accommodation, check in, cash money but for serious needs of help. EXAMPLE this could be Fire, Life threatening, Hospital, Doctor etc. Our managers will come and see you in the morning.

The Camp security gate may be closed / shut (Parking in the allocated areas outside the camping area. Proceed on foot to ALTOGOLD reception (NOT THE MANOR FARM RECEPTION) we are on site 541 (as you stand at the main entrance looking at the camp Reception - on your right side there are three (3) roads leading into the camp. Take the middle one (you should see an Orange light over a sign board. The Orange light over our Sign Board in fount of the managers Reception HOW TO FIND YOUR ACCOMMODATION after 1900 (7pm) after visiting the Reception DOOR (where YOUR ACCOMMODATION location map will be. Study the map and ONLY one person ON FOOT to go and find the accommodation on the camp site (NOT the entire family). Key collection is between 1800 (6pm) and 1900 (7pm)

WHAT TO EXPECT ON ARRIVAL

OUR HOMES.  Detached holiday homes with min 2 Bedroom, Lounge / Living area, Toilet/Wash room, Kitchen area. For your arrival we supply free, rubbish bag in the bin suplied – 1x WC paper roll – Crockery washing up liquid to get you started. The water is main drinkable. Hot water is supplied vai a gas water heater or electric heater. Electrics is 220v Max 5amps, (Additional appliances may cause the system to trip out (Over load). Use of your own equipment is ristricted unless checked by the managers on location.

WE DO NOT SUPPLY personal hygine items such as soap – Shower soap – etc, these are personal to our guests requirements.

ARRIVAL AND SELF CHECK IN. We operate a SELF CHECK IN service. This enables you to enter your home after the allotted arrival time and start your holiday.

On arrival you will see a YELLOW arrivals board at ALTOGOLD RECEPTION; here you will find a Document with your name on. Please read as this contains IMPORTAN INFORMATION to find your holiday home. Key exchange and booking in forms are completed in the evening by our managers (Have you supplied us with all you occupants details before you arrived? If not we will need them now. Book in and collect your Key with our managers at the Altogold reception during the hours specified (See the reception notice board on your arrival). Our Managers will require Key/ Damage/ Cleaning Deposit in CASH only, in return you will receive your key, we will also supply you with any relative information and vouchers that may help you while on holiday.

KEY/ DAMAGE/ CLEANING DEPOSIT, Remember you will require £100  - 100Euro or 100 chf Cash on arrival  (Card payments on location will incure additional £10 -10Euro – 10Chf  non refundable administration fee added to your card payment). Your Damage / Cleaning deposit is returned when you leave your accommpdation "as you found your home" clean - tidy and undamaged. Please report any damages when they happen.

YOUR STAY, OUR MANAGERS:- are here to help you get the best from your holiday-

 HOLIDAY INFORMATION, If you are an experienced Altogold—Swiss holidays Guest or New guest to us and Switzerland. Our managers can help you along whether; you are looking for Places to visit, Travel times, and adventure or just to relax.

EXTRA INVENTORY ITEMS, The Manager carry a selection of additional and Specialist Inventory, Please ask our managers if you would like additional items.

 GAS CYLINDERS REPLACEMENT, Managers are available for gas cylinder replacement when on site. Should the managers be off site please leave a message for their attention on their return. (At no stage must guests attempt tampering with any gas appliances)

TRAVEL TICKETS, We can advise you on a variety of the popular travel reduction tickets.

Do you have children 5-15? Then SAVE with the various Junior Cards or related cards that are available. Why not ask which if any may suit you?

HAVE YOU HIRED EQUIPMENT FROM US?

HIRED AND PAID - The equipment will be in your home ready to install / fit.

NOT PAID – The equipment will be supplied to you at the time when you are booking in and collecting your Key.

NOT HIRED EXTRAS BUT WISH TO – You can order by email or on arrival subject to availability at that time.

HIRE ITEMS AND EXTRAS (Rates are displayed at Altogold Reception)

*Bed Linen per bed                         Per Bed/Person per holiday

*Bed Linen Family pack                 For up to 5 persons per holiday

Towel                                     Set per holiday

Dish dryingTowel                             Per Holiday

Baby Child High Chair                   Per Holiday

Baby Child cot/crib                          Per Holiday

Television                                          Per Holiday

DVD player                                       Per Holiday

Extra Heater                                      Per night (Not avaliable June to end August)

Extra Car / Trailer                              Per night

Electric Car re-Charge                       Per night for every night of holiday

Prices on request

*All accommodation is supplied with Pillows - Duvets and Blankets for sleeping (not outside use). Guests MUST fit bed Linen to protect the Pillows and Duvets / Blankest this is obligatory. Up to 4 nights you must Hire and fit your bed linen. Our managers can at any time ask to see your linen fitted. This is to ensure that all guests consider health and safety of others.

For the comfort and well being of our guests

NO SMOKING - NO ANIMALS AT or IN ACCOMMODATION

Going out for the day - Turn off all Gas and electrical appliances. Close and lock ALL windows. Check your Outside furniture’s stacked neatly and the umbrella is closed down. Now lock your Main door.

ALPINE STORMS come fast and without warnings. YOU HAVE BEEN WARNED

Peace and Quite – from 11pm (1100 h) to 7am (0700 h)

Respect Others wishes to Relax and Sleep peacefully

BBQs are welcome – Smoke! Please do not annoy any guests

and at least 1.5m form any accommodation and cars

Naked flame devices – These are prohibited within all accommodation

Safe Holiday environment – All mobility vehicles speed max 10km

Play safe – use the unattended Play ground

Swimming – Note all Lake beaches are un manned and unattended. SWIMMING in the Lake:- Is an enjoyable past time please caution! Never go beyond your depth or capability.

Small craft/inflatables (Without a Motor) - There is a 100m restriction from  the shore line.

Extra car / Trailer – booked in advance ONLY (subject to available).

Re-Charging of Cars and Bikes - you paid the supplement?

Extra Trailers/Tents – Are not permitted between the homes

Our homes offer great flexibility for couples and families alike and there are some simple guidelines we ask you to follow.

MANOR FARM HOLIDAY RESORT INFORMATION  The Resort Facilities -

MAIN RECEPTION, To collect Post and Information.

CAMP SHOP, for your general provisions,

Order your Bread from the Camp shop - TODAY for tomorrow.

Stamps, Wi-Fi connection and souvenirs,

MAIN ENTRANCE, Is a multipurpose building for

Wash block: - Toilets, Showers, Washing and drying facilities.

RESTAURANTS and FOOD

Landhaus is on Manor farm and offers Pizza style food with a beautiful view across the camp and lake.

TAKE A WAY (Seasonal) is situated next to the Landhaus.

Neuhaus. 300m walk in the direction of Interlaken. Offer great Swiss food on the lake edge with wonderful views across the lake and boat station.

Bistro Alpin Blick is approx. 150m walk in the direction of Interlaken to the Campsite Alpenblick. Offer Bistro food and Breakfasts for those wanting to take it easy.

RECREATIONAL FACILITIES, Two Lakeside Beaches / Swimming areas, 4 Children's playground areas, Mini Golf, Table Tennis and sports area for Ball Games (All unattended). Fishing and boating (always use the designated areas). Seeking an active holiday Please ask what is available.

GOING OUT FOR THE DAY?

Unplug and Turn off. Standby uses up to 35% of normal use.

Turn the taps Off.

TIPS.

Using saucepan lids and keeps the heat in and keeps your appliance area clean and safe.

Turn your engine off if you stop for long periods e.g. Traffic Lights and Rail Barriers.

The Swiss transport is one of the Best try it. A Guest card or travel reduction pass Can take the stress out of your travelling.

Now take a Swiss idea home and introduce to a friend

Have a lovely day enjoy our planet. Great memories to take home.

Future children can enjoy. Keep Clean tidy take your litter home.

Dispose of litter wisely.

 ALL DEPARTURES 1000hrs (10am)

We hope you have a enjoyed your stay with ALTOGOLD SWISS HOLIDAYS, and we look forward to welcoming you back soon.

Please notify our managers 24-hour before departure your estimated departure time.

Please Vacate your holiday home before 1000hrs(10am)

It is the guests responcibilty to leave the holiday home as you found it Clean – Tidy and undamaged (LATE AND EARLY DEPARTURE! OUT OF HOURS SERVICES” charges may apply) Between 2100hrs(9pm) to 0800hrs(8am). Managers reserve the right to withhold any deposits until the home is checked by them. Deposits will be returned (less any costs) as per our Terms and Conditions.

Managers supply free Cleaning material for your assistance on departure.  Did you take advantage of our linen hire service? Please remove all your linen / Towels and place just inside the door of your holiday home.

LETS TAKE CARE OF OUR PLANET TOGETHER.

WASTE OR SAVE? Help look after our resources and they will look after you.

In Switzerland they teach the children at school to teach their parents how to look after what they have.

WE ENDEAVOUR TO MAKE YOUR HOLIDAY ENJOYABLE.

Please report breakages and missing items within 24 hours of arrival to avoid being charged for breakages and missing items.

EMERGENCY CONTACT INFORMATION

EMERGENCY CONTACT INFORMATION

Report all resort emergencies to Reception or Contact your Manager. 

FIRE                                                 118                

POLICE                                            117                

LAKE POLICE                                 112                

AMBULANCE                                  144                

DOCTOR                                          0900 57 67 47

HOSPITAL                                        033 826 26 26

ROAD EMERGINCIES                     140

HELICOPTER RESCUE                   1414 /1415

LOCATION/ RESORT                    Red button in Main reception.  

                MEDICAL ASSISTANCE AND TREATMENT (Click - Map on Interlaken)

 INTERLAKEN HOSPITAL SPITÄLER FMI AG. Interlaken hospital is situated on the outskirts of the town. Accident and emergencies

INTERLAKEN HOSPITAL SPITÄLER FMI AG - WALK IN CLINIC

There is a walk in Clinic for every day illness (Not Specialist). For Basic medical conditions, minor injuries and GP concerns. A consultation at the Walk-in-Clinic is possible without prior notice and serves to quickly clarify and treat conditions or injuries that do not have to be treated in a hospital emergency. Children with minor GP problems are gladly treated and referred to specialists in the region if necessary.

FOR PATIENTS FROM ABROAD. YOU WILL NEED show your identity card, driving licence, passport or alien's identity card. They will make a copy. Please show your insurance card. The European Insurance Card (EHIC) May be accepted for EU citizens (not always)  - Global Health Insurance Card (GHIC) May be accepted (not always) for UK citizens (Note the GHICs May only cover you in EU countries. They do not cover you in Norway, Iceland, Liechtenstein or Switzerland). Foreign patients without a valid European Health Insurance Card (EHIC) or Global Health Insurance Card (GHIC) must pay CASH DEPOSIT IN ADVANCE normally around minimum 500Chf or more depending on the illness in Swiss francs (CHF). Check for with your government health department for the latest.

INVENTORY LIST
Details

Our Inventory is comprehensive for most families. We how ever know that the world is smaller now and so brings with it different opportunities and cultures. Please see our current inventory list of what supplied. If you need something extra, we will try to assist. Please ask

EXTRAS:-

The on site manager carries limited extra stock of above should you require extra please ask.

MOTORBIKES :-

If you are arriving by Motorbike please let us know in advance we will prepare a solid stand area for you Free of charge

For Television services book our Plus range homes and these are included in your home. All home have connection to a Satellite service but you would need to bring your own satellite compatible Television (if Television is a requirement of your holiday please state at the time of booking we can hire televisions for your holiday period) with most nationalities covered e.g. English, Dutch, German, French, etc.

YOU CAN HIRE THE FOLLOWING
Details

HIRE ITEMS AND EXTRAS

*Bed Linen per bed                       

DOUBLE BED LINEN (Per Bed/Person per holiday)
Double duvet + bottom sheet and 2 pillowcases.
PLUS 2 Towels

SINGLE BED LINEN (Per Bed/Person per holiday)
Single duvet + bottom sheet and 1 pillowcase.
PLUS 1 Towel

FAMILY LINEN SET/ PACK ( For up to 5 persons per holiday)
Double duvet + bottom sheet and 2 pillow cases PLUS up to 3 Single duvets + bottom sheets/pillow case
PLUS up to 5 Towels

TOWEL (Per holiday)

DISH DRYING TOWEL (Per holiday)

BABY CHILD HIGH CHAIR (Per Holiday)

BABY CHILD COT/CRIB (Per Holiday)

TELEVISION - Satellite service. (Per Holiday)

DVD PLAYER (Per Holiday)

ADDITIONAL / EXTRA HEATER (Per night - Not avaliable June to end August)

EXTRA CAR / TRAILER (Per night)

ELECTRIC VEHICLE / CYCLE SERVICE - re-Charge  (Per night for every night of holiday)

All prices and rates on request.

BED LINEN HIRE
It is obligatory / compulsory, the Client" MUST Hire linen for terms of up to 4 nights . For guests staying 5+ nights you can bringing your own linen or Hire ours. All Bed Linen must be fitted by the guests (our Manager do not fit bed linen) when you stay with Altogold. Duvets covers must be fitted and used in all accommodation. Our managers can at any time ask to see your linen fitted. This is to ensure that all guests consider health and safety of others.

All items for hire should be booked in advance and are subject to availability.

FAMILY HOLIDAYS JUNIOR CARD
Details

FAMILIES WITH CHILDREN
0 to 5 (6th birthday)
Free to travel.
6 to 15 (16th Birthday) Half fare unless you purchase the Junior Card.

MAKE GREAT SAVINGS

Visit our - www.altogold.co.uk/travel-information/the-junior-travelcard

 

 Junior card Info

HAPPY FAMILIES TRAVEL WELL

 

GET TRAVEL REDUCTION TICKETS EASY
Details

BERNESE OBERLAND REGIONAL PASS 
AND
JUNGFRAU TRAVEL PASS

You can now reserve your PASSES with nothing to pay until you arrive.
All travel passes and tickets issued are subject to availability at the time.
No refunds after issuing of any travel tickets and passes.
Visit our SWISS TRAVEL PASS  

Reviews

Guest Reviews

 

Superb and wonderful. Amazing location at prices almost half the cost of any other comparable accommodation.
Located on the banks of Lake Thun, it is just 3kms from Interlaken center and an ideal location to stay if you plan to visit Jungfrau, Kelvin and Trudy were wonderful hosts. Very helpful and a wonderful couple.
Kelvin is a walking book on Switzerland. Ask him anything about Switzerland and he will share a truckload of information. Wont hesitate to go there again.

 

mohan_ca47

 

We were well received, well looked after and the site is just perfect for Interlaken. The free boat rides are brilliant, the free swimming pool is great. What more can I say? We had a great two weeks.

 

Anon

 

We stayed here for a week at Easter with our 2 children aged 11 and 14. We stayed in the Brienz mobile home with 3 bedrooms, the mobile home was fully equipped and we had a tv and DVD player. Altogold holidays were on hand..

 

Sootsas

 

We stayed in Altogold for three nights over Easter weekend and really enjoyed it. The cabins were a short 5min walk to the lake, and were clean and quiet. Despite three days of rain, the kitchen heater kept the cabin warm. The campsite store was open every day, there were two cafe/restaurants within a 5 minute walk, and we were offered the use of a barbeque while we were there. There were also plenty of beautiful walking trails, horseriding paths, bikepaths etc along the lake and in the forest. A boat to Thun, on the other side of the lake, leaves from just next to the campground. My kids especially loved the jumpers that always seemed to be drifting overhead. There was too much to see and do in three short days!

 

GlobalNomad17

Contact Us

Swiss Office (Seasonal)

C/o Altogold Swiss Holidays

Neuhaus Manor Farm AG

Seestrasse 201

Unterseen

Postfach

3800

Interlaken

Switzerland

 

 

Head Office Address

Altogold LTD

Hillside Walk

Storrington

West Sussex

RH20 3HL

 

 

Company No 1333938

V.A.T. GB194 1807 48

Altogold Ltd (Trade Marked 2629010)

All rights reserved. Altogold Ltd, Registered office: 303 Goring Road, Goring-by-Sea, Worthing, West Sussex BN12 4NX.
Reservations office Altogold Ltd Hillside Walk, Storrington, West Sussex, RH20 3HL. Altogold.com, Altogold Travel, Swiss Caravan holidays, Swiss Holidays, Sun-Trek Holiday Homes are trading names of Altogold Ltd (Trade Marked 2629010 Altogold" is the trademark of this company), V.A.T. GB194 1807 48, Company No 1333938.

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