Telephone

 

UK +44 (0)7941 049509

Email

 

Info@altogold.com

 

GRINDELWALD

Walking and cycling the Alpine routes

BRIENZERSEE

A taste of the Lakes

BONIGEN

Be adventurous in our region

MANOR FARM

Choose from two private beaches

HASTLIBERG

Trotti bike down the mountains for FUN

BRIENZERSEE

Take a cruise on the 2 lakes

BERNESE OBERLAND

Reward for your walk Stunning Alpine views

BEATENBERG

Take it easy and spoil your selves

Arrival
Departure
Adults
Children
Currency

Release date – 08/08/23

TRAVEL TO EUROPE 2024 REQUIREMENTS

Starting in 2024, an ETIAS application will be required for U.S. travellers to enter E.U. countries. Starting in 2024, some travellers to countries in the European Union will have a new hoop to jump through before they embark on their journey. Following new travel authorization rules announced by the E.U

The European Union (EU) member states and European legislators have recently reached an agreement to implement new Schengen visa rules in 2023. The objective of these changes is to digitize the current visa system, eliminating the need for physical stickers on passports.

All travellers, regardless of age, will be required to obtain an ETIAS, and the authorization will be valid for 3 years or until the date of passport expiry.

Whether it’s late 2023, early 2024, or at some point in the near future, Bulgaria and Romania will join Schengen, but what does this mean for non-European travellers, including Americans, other than smoother international travel?

ETIAS Requirements

Applying for an ETIAS (https://etias.com/etias-application) will require a passport along with a computer or mobile device having internet connection as well as a valid form of payment. We approximate the application will take 20 minutes to complete yet this could vary depending on the number of additional fields you may be required to fill-out. You will not need to apply for an ETIAS until 2024. However, below is guidance to help you think ahead about the application.

Application Fields

Applicants will need to provide the following information as part of their ETIAS application:

  • Surname (family name), first name(s), surname at birth, usual name(s); date of birth, place of birth, country of birth, sex, current nationality, first names of the parents of the applicant; home address;
  • Passport and / or Travel document information;
  • If applicable, information on any other nationalities or citizenships;
  • Address of permanent residence;
  • Email address and telephone number;
  • Member State of intended first entry;
  • Education and / or current occupation information;
  • ETIAS background and eligibility questions. Such questions will pertain to any medical conditions or other infectious or contagious parasitic diseases; criminal history involving serious damage to property, to another person or entity; history of distributing illegal drugs; previous travel to war-zone countries as well as any previous immigration or travel history which resulted in the applicant being deported or rejected entry into an EU member country;
  • If the applicant is a minor, the identity of the person responsible for the minor;
  • If the application is submitted by a person different of the applicant, the identity of the person and company that he or she represents (if applicable).
  • For family members to EU citizens/third country nationals benefitting from free movement without residence cards: their status as family member; the identity details of the family member with whom the applicant has ties; their family ties.

Eligibility

You will need to have a passport from one of the following countries; please note this list is updated regularly to reflect the latest ETIAS eligible countries:

Documents

You should ensure you have the following documents with you in order to apply:

  1. Current Valid Passport – Your passport will need to be valid at the time you are arriving in Europe.
  2. Machine Readable Passport – Your passport will need to contain a machine-readable section on the biographic details page.

Electronic Passport – Although this is not a universal requirement, your passport may need to be an elCoronavirus (COVID-19) Guidance and Links

Download & install the NHS COVID-19 app – Download it here
We encourage ALL customers to download and install the NHS COVID-19 app to help fight the spread of the virus and save lives. Don’t forget to “check-in” to our terminal buildings using the QR codes located on our entrances, if you enter the terminal. 

UK Guests Check – You can see which tier your area is in https://www.gov.uk/find-coronavirus-local-restriction

We continue to try and maintain the requirements require for Guests. Please be advised below of the new exit requirement that may been implemented.

Current entry regulations from the UK:
Fully vaccinated British travellers continue to be allowed to enter Switzerland.

30/05/22

We do our best to interpret and update this page as soon as advice from the French government changes. For the very latest advice on entering France, we recommend checking interieur.gouv.fr, uk.ambafrance.org and gov.uk/check-travel-during-coronavirus before travel.

Fully Vaccinated Passengers

Proof of vaccine status

You must provide proof of vaccine status. Vaccine Certificates can be produced by the NHS App, NHS Website or TousAntiCovid App. To provide vaccine status using other documents, please see more information and requirements.

Travelling with minors (under 18)

We would advise that you check the requirements before travel via the French Consulate website. The requirements may vary dependant on whether the parents/guardians are vaccinated or unvaccinated. Visit uk.amberfrance.org for more information.

Upload your documents

Help completing your Health Declarations

Unvaccinated Passengers

Negative COVID tests

All passengers over 12 years of age require a negative result from a non-NHS PCR test taken no more than 72 hours before travel or a non-NHS Antigen (lateral flow) test taken no more than 48 hours before travel (find a private test provider).

At French border controls you will need to present digital or paper evidence of the negative result from the private test provider.

Travelling with minors (under 18)

We would advise that you check the requirements before travel via the French Consulate website. The requirements may vary dependant on whether the parents/guardians are vaccinated or unvaccinated. Visit uk.amberfrance.org for more information.

Travel from France to the UK

We do our best to interpret and update this page as soon as advice from the UK and French governments change. For the very latest advice on entering the UK, we recommend checking gov.uk as well as the French Consulate in London before travel.

There are no COVID restrictions or requirements in place

Add your Advanced Passenger Information

To speed up your journey through our terminals, supply your passenger information to us before you travel, using our Advance Passenger Information (API) system.

1/05/2022

Switzerland removes all covid entry conditions

11/02/2022

From 11 February, fully vaccinated travellers arriving in England will no longer need to take a COVID-19 test after arriving.

11/01/2022

UK Government announces relaxation of travel rules for fully vaccinated passengers

From 04:00 on 7 January, you no longer need to take a pre-departure test or quarantine upon arrival.

From 04:00 on 9 January and if you are fully vaccinated, your day 2 test on arrival can be lateral flow instead of PCR. You must book the test before you travel to England. If you test positive, you will need to self-isolate and take a free confirmatory PCR test via the NHS.

You can book lateral flow tests from 4am on 7 January. The fully vaccinated rules also apply to all those aged 17 and under, people taking part in an approved vaccine trial and people who are unable to get a vaccination due to medical reasons.

27/11/2021

The following entry requirements have to be met for travellers from countries with a ‘variant of concern’, a list of almost two dozen countries which includes the UK:

  • Upon entry, persons over 16 years of age must present a negative test result (PCR test or rapid antigen test). This also applies to vaccinated and recovered persons.
  • All persons must complete the entry form and be quarantined for 10 days. This also applies to vaccinated and recovered persons.
  • Those entering the country must immediately report to the cantonal authorities.
  • A second PCR test or rapid antigen test must also be performed between the 4th and 7th day after entry. It is necessary to inform

14/02/2022

Travel is finally possible again without the need for testing! Travellers who have been vaccinated are no longer required to present a negative PCR or rapid antigen test before entering Switzerland.the cantonal authority about the result of the second test and to send the number of the entry form.

 

GUESTS TO SWITZERLAND

The Swiss authorities launched the website Travelcheck, which allows travellers to check whether and under what conditions they can enter Switzerland.

25/02/22

Switzerland has lifted most Covid measures including the mask requirement except for public transport, the Swiss passenger locator form and the access restrictions regulated by COVID certificate to facilities and venues. For travellers from Ireland, all entry restrictions have been removed.

 

21/02/2022

Please find below the latest update on the Covid regulations announced by the Swiss Federal Council on Wednesday (see the press release here), the following changes have already come into effect. 

Removal of protective measures within Switzerland:

  • Masks are no longer required when in shops, restaurants, as well as in other public settings (facilities, venues and events).
  • Access restrictions regulated by COVID certificate to facilities and venues such as cinemas, theatres and restaurants, as well as events have been removed.

The wearing of a maks remains mandatory for public transportation and health institutions until end March. If the epidemiological situation allows, this mandate will end by April 1.

 

Change in travel regulations:

All health-related measures for persons entering the country are to be lifted. However, the border regime remains unchanged, which means:

  • People arriving from Ireland as well as other EU/EFTA/Schengen states: There are no more Covid related restrictions such as certificates or Passenger Locator Forms.
  • For travellers from the UK (18 and older): Only fully vaccinated people (vaccinated within the last 270 days) may enter Switzerland. For entry, no Passenger Locator Form is needed.

20/01/2022

Amended rules on testing for entry to Switzerland:

  • From Saturday, 22 January, persons who have been vaccinated will no longer be required to present a negative PCR or rapid antigen test before entering Switzerland. 
  • The UK is still on the SEM (Secretariat for Migration) list of high risk countries, which means that travellers that are not fully vaccinated will not be able to enter Switzerland. 
  • The Passenger Locator Form will only have to be completed by those travelling to Switzerland by plane or on a long-distance bus service. 

Validity of COVID certificate shortened to 270 days:

The Federal Council is shortening the validity period of all vaccination certificates from 365 to 270 days from 31 January. Certificates issued as proof of recovery from COVID-19 will also only be valid for 270 days. Should you have customers who were vaccinated early last year (2021), please make sure they have received their booster or have a valid certificate of their recent
recovery.

11/01/2022

Fully vaccinated travellers from the UK are allowed to enter Switzerland but must present a negative test on entry. When returning to England they no longer have to take a pre-departure test. The day 2 PCR test is now replaced with a lateral flow test and there is no longer any need to self-isolate until receiving the negative test result.  Visit – https://www.myswitzerland.com/en-gb/planning/transport-accommodation/travel-to-switzerland/where-and-when-is-what-open/?utm_campaign=Newsletter-12022-uk&utm_source=enewsletter&utm_medium=email&bpid=15041469&nlid=1526725649&mid=353&chk=xeDOZhA9f9

 

Adults 18 and above

  • Fully vaccinated: Need to fill in an entry form and need to show their NHS Covid Pass.
  • Unvaccinated: Currently not allowed to enter Switzerland due to the UK being on the SEM (Secretariat for Migration) high-risk country list. Please find more information here.

Testing scheme

  • On entry: need to get a PCR test (not older than 72 hours) or rapid antigen test (not older than 48 hours) at their departure location. They will need to present the test result together with the completed entry form on arrival.
    4-7 days after arrival: need to get another PCR test or rapid antigen test in Switzerland. This test result must be reported to the canton within 2 days in the form of a Swiss Covid Certificate or positive test result. Click here for the contact details of the cantonal authorities.

12- to 15-year olds

  • Fully vaccinated (1 dose): Are allowed to enter Switzerland without a fully vaccinated adult family member.
  • Unvaccinated: Are allowed to enter Switzerland as long as they are travelling with a fully vaccinated adult family member. A fully vaccinated teacher or tour leader is not accepted.

Kids under 12

  • Are allowed to enter Switzerland as long as they are travelling with a fully vaccinated adult family member. A fully vaccinated teacher or tour leader is not accepted.

ACCEPTED VACCINATIONS.

As in most EU countries, access will not be granted to all WHO-vaccinations. Switzerland accepts the following vaccinations confirmed by the EMA (European Medicines Agency):

  • Pfizer/BioNTech (BNT162b2 / Comirnaty® / Tozinameran)
  • Moderna (mRNA-1273 / Spikevax / COVID-19 vaccine Moderna)
  • AstraZeneca (AZD1222 Vaxzevria®/ Covishield™)
  • Janssen / Johnson & Johnson (Ad26.COV2.S)

Guests that have been vaccinated with SARS-CoV-2 vaccine (Vero Cell) (Sinopharm/BIBP) or CoronaVac (Sinovac) can now apply for a Swiss Covid Certificate that will be valid for 30 days. 

UNVACCINATED UNDER 18: are allowed to enter Switzerland as long as they are travelling with a fully vaccinated adult family member.
FULLY VACCINATED UNDER 18: are allowed to enter Switzerland without a fully vaccinated adult family member. 
WHAT QUALIFIES AS FULLY VACCINATED: according to the latest vaccination guidelines of the UK, the following is also accepted by Switzerland: 

  • 12-15 year olds who received one dose
  • 16-17 year olds who received two doses

THE EUROPEAN UNION – BRITISH NHS COVID PASS will be accepted as full proof of vaccination, equivalent to the EU’s current certificates. Also accepted in Switzerland in place of the Swiss Covid Certificate.

YOU WILL STILL NEED TO DOWNLOAD THE LATEST VERSION OF THEIR NHS CERTIFICATE (it will contain an updated QR code) allowing entry to indoor establishments, such as restaurants, cafés and bars.

You will still need to apply any return home rules currently

UK ON RETURN TO UK BOOK A 2 DAY TEST: – https://www.traveltesting.eurofins.co.uk

PCR test NOR REQUIRED before returning to the UK for fully vaccinated passengers and the option to take a day 2 lateral flow test instead of a more expensive PCR test.

Travel Criteria UNITED KINGDOM –

Up date 05/11/21

UK GUESTS TO SWITZERLAND

Accepted Vaccinations.

As in most EU countries, access will not be granted to all WHO-vaccinations. Switzerland accepts the following vaccinations confirmed by the EMA (European Medicines Agency):

  • Pfizer/BioNTech (BNT162b2 / Comirnaty® / Tozinameran)
  • Moderna (mRNA-1273 / Spikevax / COVID-19 vaccine Moderna)
  • AstraZeneca (AZD1222 Vaxzevria®/ Covishield™)
  • Janssen / Johnson & Johnson (Ad26.COV2.S)

Guests that have been vaccinated with SARS-CoV-2 vaccine (Vero Cell) (Sinopharm/BIBP) or CoronaVac (Sinovac) can now apply for a Swiss Covid Certificate that will be valid for 30 days. 

As of 08/11/2021 UK government removing the need for a PCR test before returning to the UK for fully vaccinated passengers and the option to take a day 2 lateral flow test instead of a more expensive PCR test.

As of 05/11/20-21 the Public Health Department in Switzerland (BAG) confirmed, and The European Union – British NHS COVID pass will be accepted as full proof of vaccination, equivalent to the EU’s current certificates. Also accepted in Switzerland in place of the Swiss Covid Certificate.

YOU WILL STILL NEED TO DOWNLOAD THE LATEST VERSION OF THEIR NHS CERTIFICATE (it will contain an updated QR code) allowing entry to indoor establishments, such as restaurants, cafés and bars.

You will still need to apply any return home rules currently

BOOK A 2 DAY TEST: – https://www.traveltesting.eurofins.co.uk

Free-of-charge COVID testing.

Free-of-charge COVID testing (COVID antigen speed test) is available for all foreign guests until Sep 30, 2021, at dedicated test facilities specified by the cantons. Please monitor this page for a full list of test facilities. https://www.myswitzerland.com/en-us/planning/about-switzerland/covid-pcr-test/

 

Up date 11/09/21

Important change to COVID certificate regulations.

Please note the following important change to the COVID certificate regulations, when staying in Switzerland (no changes to the entry restrictions):
As per a decision of the Federal Council, the extended COVID certificate regulations come into effect as of Monday, 13 September 2021:

  • for any “public indoor activity” (except visiting shops and commuting by public transportation), access will be granted upon presentation of a valid COVID certificate (vaccinated, recovered or tested) only. 
  • As only Swiss as well as any other EU/EFTA/Schengen COVID certificates are acknowledged, all guests from non-European countries incl. the UK will become subject to repeated testing during their stay in Switzerland. For further details, please read the official statement of the Swiss Federal Council. 
  • The Swiss Federal Council is aware of this issue and has launched a consultation with cantons and partners as well as industry associations (incl. Switzerland Tourism) for a specific solution for international guests. The consultation process will end on 14 September. A decision by the Swiss Federal Council can be expected by Friday 17 September and any solution will be implemented at the earliest on 19 September.

BOOK A 2 DAY TEST: – https://www.traveltesting.eurofins.co.uk

Free-of-charge COVID testing.

Free-of-charge COVID testing (COVID antigen speed test) is available for all foreign guests until Sep 30, 2021, at dedicated test facilities specified by the cantons. Please monitor this page for a full list of test facilities. https://www.myswitzerland.com/en-us/planning/about-switzerland/covid-pcr-test/

 

Up date 17th May 2021

UK GUESTS to Switzerland and thier return

The UK government will be using a traffic light system for travel when Citizins can Travel abroad for holidays again. Effective on 17th May 2021, this traffic light system puts countries into red, amber, and green lists depending on a number of COVID-19 related factors.

It is the responsibility or the Travelling guests either out bound or return To the United Kingdom.

YOUR DEPARTURE INFORMATION WILL REQUIRE  (EXTRA TO YOUR CROSS CHANNEL BOOKING).

CHECK

https://www.gov.uk/guidance/travel-advice-novel-coronavirus#plan-for-your-travel

COMPLETE THE FOLLOWING

International travel certificate (France) Download and complete.

https://www.interieur.gouv.fr/Actualites/L-actu-du-Ministere/Certificate-of-international-travel

Eurotunnel Travellers

Both UK and French Governments require specific documentation to be presented before you travel, as well as a negative COVID-19 test result.

Your customer will need to make sure they add the completed documentation to their booking for themselves and any passengers travelling. You can read about the requirements here, and it’s important to read this now so that there is enough time to get everything ready and COVID tests booked.

By adding your customers email at the time of booking will ensure that they receive the booking reference number and password to access the API environment. If you have already made a booking you can log into it and add your customers email address, the booking reference number and password will be sent to your customer. This does not give them access to the booking or the price charged.

These documents can only be uploaded in the 72 hours before your departure.

First of all login to your Booking: https://www.eurotunnel.com/book/myeurotunnel/ Complete your API if you have not already done so and upload the documents required for all passengers travelling. Please also bring a copy of the documentation when travelling.

If you have any queries please email uktradesales@eurotunnel.com

SWISS ENTRY FORM

NEW UPDATE 01st October 2021

Important change to COVID certificate regulations.

Dear friends and partners in the travel industry,

As per a decision of the Federal Council today (find here the press release of the Swiss Federal Council), the following changes to the extended COVID certificate regulations have been communicated:

Swiss Covid Certificate application process:

  • The federal government is striving for a national and electronic solution for converting foreign vaccination certificates into a Swiss Covid certificate. 
  • This solution will be available from 11 October 2021 (we will inform you as soon as we receive the access information). The cost of this conversion will be CHF 30 and will be paid by the applicant. 

Special solution for NHS certificates until 24th October:

  • As a temporary solution, NHS vaccination certificates from guests from the UK and Ireland are accepted for access to indoor public spaces until 24 October 2021.

https://swissplf.admin.ch/formular

————-

YOUR ARRIVAL INFORMATION WILL REQUIRE

 (EXTRA TO YOUR CROSS CHANNEL BOOKING).

  1. All persons (including UK nationals and residents) arriving in the UK from outside the common travel area must provide proof of a negative COVID-19 test taken within 3 days of departure to the UK. For further information please visit: www.gov.uk/guidance/coronavirus-covid-19-testing-for-people-travelling-to-england.
    2. To protect your health and others’, everyone must complete an online passenger locator form before arrival in the United Kingdom.
    3. All arrivals must CHECK THE THIS TRAFFIC LIGHT SYSTEMred, amber and green countries (https://www.gov.uk/guidance/red-amber-and-green-list-rules-for-entering-england) for quarantine requirements unless EXEMPT www.gov.uk/government/publications/coronavirus-covid-19-travellers-exempt-from-uk-border-rules/coronavirus-covid-19-travellers-exempt-from-uk-border-rules).

It is a legal requirement that you wear a face covering on public transport in the UK.
If you quarantine in England, you may opt in to Test to Release. For further information please visit: https://www.gov.uk/guidance/coronavirus-covid-19-test-to-release-for-international-travel

Failure to comply with the above measures is a criminal offence and you could be fined. Please visit www.gov.uk/uk-border-control for detailed public health advice and requirements for entering the UK.

Switzerland Entry  from the UK.

  1. Entry restrictions

The UK is considered a  risk country with entry restrictions, please find more information on the entry restrictions and whether they apply to you here.

  1. Border health measures

Currently, when travelling from the UK or if you have stayed in the UK in the 10 days prior to entering Switzerland you will:

  • Need a negative PCR test, taken within the last 72 hours before entering Switzerland, please find more information here.
  • Have to fill in an electronic entry form (https://swissplf.admin.ch/) before travelling, please find more information here.
  • May be obliged to quarantine for 10 days upon arrival in Switzerland. You have to report your arrival and quarantine in Switzerland to the relevant cantonal authority within two days. Travelers have the possibility to take a second COVID-19 test after seven days of quarantine, which if negative, might release them from quarantine. Please find more information here.

————————————————————

Further, when travelling abroad from England, persons have to fill in a travel declaration form confirming that they have a legally permitted reason to travel, please find more information on the website of the UK government Departing the UK from Monday 8th March:
Passengers travelling internationally will now need to carry a new form which sets out that their trip is permitted under the stay at home restrictions. The simple form must be downloaded from GOV.UK, signed before travel and carried or downloaded onto a mobile phone.

Declaration form for international travel link form https://travel-declaration.dft.gov.uk/

PDF PAGE HERE –  –https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/967404/declaration-form-for-international-travel.pdf

Covid travel test facility Information:-  

https://screen4.org/covid19-pre-travel-testing/

Passengers who do not have a valid form may be denied access to their booked service. Officers will be conducting spot checks and have the power to ask travellers to produce a completed form. It will be an offence to fail to produce a completed form and individuals could face a £200 fine. There are some exemptions to this requirement, further information can be found on Coronavirus (COVID-19): jobs that qualify for travel exemptions – GOV.UK (www.gov.uk)

Travel Criteria SWITZERLAND – 

The UK is considered a high risk country with entry restrictions, please find more information on the entry restrictions and whether they apply to you here.

  1. Border health measures – Currently, when travelling from the UK or if you have stayed in the UK in the 10 days prior to entering Switzerland you will:
  • Need a negative PCR test, taken within the last 72 hours before entering Switzerland, please find more information here.
  • Have to fill in an electronic entry form (https://swissplf.admin.ch/) before travelling, please find more information here.
  • Be obliged to quarantine for 10 days upon arrival in Switzerland. You have to report your arrival and quarantine in Switzerland to the relevant cantonal authority within two days. Travellers have the possibility to take a second COVID-19 test after seven days of quarantine, which if negative, might release them from quarantine. Please find more information here.

Please note that explanations above reflect the rules the moment, the situation however is continually evolving and can change at short notice. We therefore advise you to monitor the website of the Swiss Federal Office of Public Health as well as the Coronavirus website of the UK government for up-to-date information shortly before travelling. It is also advisable to check with the airline or company providing your travel for possible changes and their conditions to carry passengers.

Travel cert through France click here

Travel Criteria FRANCE – You must ensure that you meet the essential travel criteria specified by the French and UK Governments before travelling.

Documentation and Testing
Both UK and French Governments also require specific documentation to be presented, as well as a negative COVID-19 test result.

Up to date information on all requirements for travel and testing can be found on our COVID-19 travel page.

Anyone not meeting essential travel criteria or failing to produce the required documentation for their journey will not be permitted to travel.

We’d also strongly recommend you check our post-Brexit travel checklist to ensure you are up to speed with recent changes to travel requirements between the UK and the EU.

Travel advice for those crossing into Switzerland https://www.bag.admin.ch/bag/en/home/krankheiten/ausbrueche-epidemien-pandemien/aktuelle-ausbrueche-epidemien/novel-cov/empfehlungen-fuer-reisende/quarantaene-einreisende.html

02/02/21 

IMPORTANT NOTICE TO GUESTS ARRIVING IN SWITZERLAND.
Owing to the Coronavirus many of the attractions in Switzerland are now closed to visitors until further notice.

Guests visiting Switzerland are required to obtain a Valid Negative Covid test max 72 hours before arrival at the border BEFORE ENTRY to Switzerland and SELF QUARANTINE may be reintroduced with notice for at least 10 days from the guest’s arrival date and the guest must report within 2 days of arrival to authorities. Costs incurred during quarantine must be borne by the traveller.

18/01/21

There are three new strains of coronavirus that have been detected in the UK. It is believed around 1 in 3 people who have coronavirus show no symptoms and so could be spreading it without realising. It is therefore more important than ever to take action to prevent the spread of coronavirus. The NHS are encouraging everyone to act as if they have the virus even if they do not have any symptoms.

Here we explain more about these variants and how they compare with the original strain of coronavirus.

What are the new strains?
A UK variant called SARS-CoV-2 VOC 202012/01, a South African variant called 501Y.V2 and a Brazilian variant (VUI) 202101/01.

Are the new strains more deadly?
There is currently no evidence to suggest that the new variants are more likely to lead to a serious illness or have an increased risk of death. Studies are continuing to investigate this.

What are the symptoms of the new strains?
The symptoms of the new strains are said to be the same as the initial strain of coronavirus that was identified first in China. The symptoms of coronavirus can be found here.

What does this mean for COVID-19 vaccinations?
It is thought that the coronavirus vaccinations will still provide a very good level of protection against the new variants but further studies are ongoing to check the protection provided against the new strains.

Can tests detect the new variants?
Yes, polymerase chain reaction (PCR) tests are able to detect this new variant.

Everyone should also follow the latest government guidelines and stay at home as much as possible.

11/01/2021

COVID TESTS The UK and EU plans for passengers to have a negative Covid test result prior to Departure and Entry into the UK.

All passengers age 11 and over will need to arrive at the terminal with a negative result for a test taken in the previous 72 hours, as well as a Passenger Locator Form. The Government have said they will be implementing fines for anyone who arrives to travel without the required documents.

UK Government Advice – https://www.gov.uk/foreign-travel-advice/france

French Government Advice – https://www.diplomatie.gouv.fr/en/coming-to-france/coronavirus-advice-for-foreign-nationals-in-france/

PASSENGER LOCATOR FORM  can be found at – https://www.gov.uk/provide-journey-contact-details-before-travel-uk

COVID TEST DETAILS VISIThttps://www.gov.uk/government/news/mandatory-covid-19-testing-introduced-to-bolster-border-measures.

COVID TEST CENTRES UK Please contact you doctors who can advise on the local test center.

COVID TEST CENTRE – SWITZERLANDhttps://www.spitalfmi.ch/ueber-uns/coronavirus/drive-in-testzentrum-interlaken/

UK (UNITED KINGDOM) GUESTS

UK DUTY FREE. Returning to the UK visit https://www.gov.uk/government/news/duty-free-extended-to-the-eu-from-january-2021

26/10/2020

Important requirement from the Department for Transport to provide passengers travelling to the UK with information about coronavirus (COVID-19) measures and public health guidance.

From 29th October 2020, changes come into force requiring the use of prescriptive text at 4 key times, to remind passengers to complete an online Passenger Locator Form (PLF) prior to arrival in the UK, the need to check self-isolation requirements and the mandatory wearing of a face covering while travelling to and from the United Kingdom – all entry requirements.

Therefore, where any Channel crossing booking is managed by yourself, you will need to provide the information to travellers at the stages you manage. In most cases this would be at the time of booking (1.) and by sending a notification 24 to 48 hours before arrival into the UK (3.).

The 4 key times when a reminder must be given to passengers are as follow:

  1. Before the booking is made. (Once before payment is taken and again once the booking transaction is complete)
  2. Prior to departure, at the time of check-in.
  3. At least 24-48 hours prior to the scheduled departure journey time.
  4. While the passenger is on board the vessel, aircraft or train.

The key times highlighted in bold are where you will need to use the prescriptive text below to inform your customers.

The prescribed text needs to be used for webpages, app pages, emails and telephone script, and sets out the requirement to complete the PLF, the need to self-isolate and to wear a face mask.

PRESCRIPTIVE TEXT YOU MUST USE WHEN ADVISING YOUR CUSTOMERS:

Essential information to enter the UK

The United Kingdom is taking steps to help stop the spread of COVID-19.

1) To protect your health and others’, everyone must complete an online passenger locator form before arrival in the United Kingdom.

2) You may be required to self-isolate for 14 days on arrival. Check the exempt countries list immediately before you travel as this list can change at short notice.

3) It is a legal requirement that you wear a face covering on public transport in the UK.

Failure to comply with the above measures is a criminal offence and you could be fined. Please visit www.gov.uk/uk-border-control for detailed public health advice and requirements for entering the UK.

In summary:

Exact wording is now prescribed in regulation.

Note:

  • If the method used to communicate at the 24-48 hour stage is SMS or app push notification, discretion is given to allow for a shorter message.
  • Operators must keep records of compliance with the new requirements.
  • Failure to remind passengers to complete a Passenger Locator Form comes with a penalty for non-compliance.

Guidance is available here.

The amended regulations are available here.

If you have any questions, please do not hesitate to contact us.

P&O Ferries. Industrial action by the French Unions began at 08:00 CET 24th September, potentially in place for a 24 hour period. At this time the Port of Calais remains closed and our services suspended on our Dover – Calais route.

For our customers already at the port, to make this wait more comfortable refreshments are being provided. With both ports now at full capacity, until the Port of Calais can re-open we are unable to accommodate any further traffic into our holding areas.

Coronavirus: for travellers to Switzerland page.

https://www.bag.admin.ch/bag/fr/home/krankheiten/ausbrueche-epidemien-pandemien/aktuelle-ausbrueche-epidemien/novel-cov/empfehlungen-fuer-reisende/quarantaene-einreisende.html#-16815908

Update Friday 14th August

The Foreign and Commonwealth Office (FCO) advise against all but essential travel to France (including Corsica). This is based on the current assessment of COVID-19 risks. Check separate travel advice pages for overseas territories of France.

The FCO is not advising those already travelling in France to leave at this time. You should follow the advice of the local authorities on how best to protect yourself and others, including any measures that they bring in to control the virus. Contact your travel operator if you have any questions about your return journey.

If you are returning to the UK from France on or after 15 August, you may need to self-isolate on your return. Check the latest guidance for England, Northern Ireland, Scotland and Wales. The guidance includes information on the rules if you’re transiting through France from another country to reach the UK

Update Monday 21st July

Information from the Ministry of Foreign and European Affairs on travels to Switzerland (https://maee.gouvernement.lu/en/actualites.gouvernement%2Ben%2Bactualites%2Btoutes_actualites%2Bcommuniques%2B2020%2B07-juillet%2B21-voyages-suisse.html )

Switzerland is preparing to include Luxembourg in its list of States and areas with an increased risk of a COVID-19 infection. This could already take place on 22 July 2020. 

The Swiss quarantine regulations currently in force foresee an obligation to go immediately to your home or to another suitable accommodation upon arrival and to stay there permanently for 10 days from the day of your arrival in Switzerland. Additionally you have to report your arrival to the cantonal authority responsible within 2 days. 

Simple transit through Switzerland remains possible without any quarantine obligation. 

Switzerland NEWS :- The wearing of masks has been compulsory on all forms of public transport since 6 July 2020. In addition, travellers from certain regions will have to go into quarantine. Events attended by more than 1,000 people remain prohibited until at least the end of August.

Quarantine for travellers: List of the states and areas with an increased risk of infection (mandatory quarantine)
Infoline for people travelling to Switzerland: +41 58 464 44 88, from 6am to 11pm

Coronavirus Infoline: +41 58 463 00 00, 6am to 11pm

Personal responsibility remains important: Washing your hands regularly with soap and water and keeping your distance are still the best ways of preventing infection. Continue to observe the rules on hygiene and social distancing as the coronavirus should not be allowed to spread again.

 

 

Update Monday 6th July

Traveling on any public transport in Switzerland as of 06th July all people must wear masks

Update Monday 8th June

Switzerland will lift coronavirus-imposed restrictions at its borders with all European Union and EFTA countries – and the United Kingdom – from June 15. 

The announcement, made on Fridayexternal link, follows a previous decision that borders with neighbouring Austria, Germany and France would be opened on that date. 

Restrictions for Germany and Austria were already partially eased – for people with family in these countries for example – on May 16. 

“Due to the current epidemiological situation, the current entry restrictions can also be lifted for other EU/EFTA countries and for the United Kingdom from June 15,” the Federal Department of Justice and Police said in a statement after a government meeting on Friday. 

The government’s position follows that of many other European countries, the statement continued. The easing applies to 27 EU countries, as well fellow EFTA members Iceland, Liechtenstein and Norway, as well as the UK. 

Italy, Austria 

Switzerland’s southern neighbour Italy lifted its border controls with Switzerland on June 3, but the Swiss government said a similar move on the Swiss side would be premature.   

Austria, meanwhile, decided to open its border with Switzerland one week earlier than planned on June 4. While Swiss residents are now allowed to travel into Austria and Italy, Austrians and Italians will not be given reciprocal rights until the agreed date of June 15. Currently only cross-border workers can cross into Switzerland from Italy. 

Switzerland’s frontiers have been closed and strictly controlled since March 13, when the government limited land border crossings from Italy to curb the spread of Covid-19. Restrictions on entry by land and by air were later extended to all Schengen and non-Schengen states. 

Europe 

Meanwhile on Friday, the EU said it would only fully open internal borders by the end of June and begin lifting restrictions on travel to and from other countries in July.

The EU Home Affairs Commissioner Ylva Johansson said at a news conference after a video call among EU interior ministers that most EU governments would lift internal border controls by June 15, but that some would take until the end of the month to do so.

“So that means that internal border controls are lifted by the end of June, I guess. We should consider the gradual lifting of restrictions on non-essential travel to the EU early July,” she said.

Update Friday 24th April

We continually monitor developments of the Coronavirus pandemic to ensure the safety and wellbeing of our Guests. The Foreign & Commonwealth Office (FCO) now advises against all non-essential travel worldwide “Indefinitely”.  This advice takes effect immediately; however, this can change at any time without notice.

Altogold Ltd has postponed the opening of our holidays to 15th June 2020 to ensure the well being and safety of both our valued Guests and Staff, which is of paramount importance.

Should you require to KEEP UP TO DATE please visit :-

https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public

Our communication lines – Phone – Email are still very active.

Should events or changes that may affect your stay with, we will contact you and advise the process to follow. At present, as we focus on customers directly affected,

Questions we have been asked:-

Q:- Can we travel to our holiday destination?

A:- FCO is advising against all non-essential travel “Indefinitely”. This advice takes effect immediately. However, please note a modified date could be advised at any time and we will be monitoring the situation closely.

Currently Switzerland position is to open borders to most traveler from 15th June 2020. Please re-check nearer your Travel time.

Q: Can I amend my reservation?

A:- We are extending our season closing date until the 30th October 2020. This will enable us to offer any of our guests who have booked, to re-book from the 5th September 2020 to the 30th October 2020 at no extra cost. Plus offer you that last family holiday with the glorious Autumn colours.

Alternately should this period not suitable! We will transfer your booking to similar dates in 2021.  At no extra cost.

However should you require dates from the 20th June to 4th September 2020, or 15th May 2021 onwards? As a “Gesture of Goodwill”, these would be at the normal price less 20% off the current published rates when you book directly with us.

Q:- My final balance is Due now? Can I pay later than 10 week?

A:- These are exceptional times and require Exceptional understanding. Therefore, we have put together a few benefits for you.

FULL holiday payment 6 weeks before your holiday Not 10 weeks.

Flexibility – No administration fees should you need to change your dates at any time up to 4 week before the earliest holiday start date. Holiday prices may vary depending on your new chosen dates.

Q:- I wish to cancel my holiday reservation

A:- These are exceptional time and require Exceptional understanding

If the FCO (Foreign and Commonwealth Office) advice does not change and holidays your remains possible, then you can cancel you’re booking, but we must make you aware this is in line with our current Cancellation Terms and Conditions, which can be found on our website. Cancellation fees will be applied, in line with these terms and conditions.

If this is of no assistance and you still wish to cancel we will issue a voucher which includes an extra 20% to the value of your current payments to Altogold Ltd. (Valid for 24 months giving you enough time to re arrange your holiday plans). To customers who wish to reschedule. Alternately, we can refund of any monies that you have paid to us terms and conditions apply.  

By supporting us as your travel provider and changing dates and take advantage of our enhanced voucher will continue to support you better.

Are you insured?  Your insurance company should be able to help you.

Should you not have insurance and still wish to cancel.

Q: You have booked Accommodation only. How am I covered?

A: In the event that travel advice changes FCO (Foreign and Commonwealth Office) for your specific holiday and your planned holiday can no longer go ahead due to restriction/closure, we will always attempt to find you a solution. We are pleased to advise that we can now offer a 120% voucher to customers who wish to reschedule to later this year or to next year or a full refund of monies paid for your accommodation. As always this would be subject to availability and may incur additional costs. If you have made travel arrangements, With third parties reservation offices /individuals, You will need to speak with them and they will advise you of their own policies/procedures.

Q:- Looking forwards we wish to book for 2021?

A:- We are always pleased to hear from you and would try to ensure you get the best value – then Contact us directly on use our Contact form at www.altogold.com . Let us look forward to a great future together.

Q: If the Coronavirus outbreak affects my travel plans, am I entitled to compensation?

A: Unfortunately We must advise, you will not be entitled to any compensation, as the reason for the holiday not continuing is out of our control.

Q:We are due to travel soon, what advice should I consider from the country I’m travelling to?

A: We strongly advise to read the Foreign & Commonwealth Office (FCO) travel advice, which includes entry requirements and a link through to the National Travel Health Network and Centre (NaTHNaC) TravelHealthPro website. This website provides specific travel health advice for our destination countries.

 

Last Updated: 10th April 2020

THE WORLD IS CHANGING AND WE ARE CHANGING TO:-

With over 51 years of experience offering a great service and holidays to all our guests the Corona virus (COVID-19) declared a global pandemic is changing many things in life and we are going to change a few things to :-

In the last few weeks – months we seen the effects on all of life’s normal everyday living including your precious limited free time that we all look forward to.

We have thought hard as to how we can help support you through the changing challenging times. We at Altogold Ltd take our staff and guests safety and health very seriously. This year we cancelled many holiday dates to ensure that our Managers and guests were not exposed to the possible effect of Corona virus (COVID-19). Reviewing the situation carefully every day and responding accordingly as required.

HOW CAN WE HELP YOU

By helping our guests with existing bookings and those, planning holidays later this year by offering:

For those of you who have holidays booked with us for May and June 2020,

  • We are extending our season closing date until the 30th October 2020. This will enable us to offer any of our guests who have booked, to rebook from the 28th May to 19th June or 5th September 2020 to the 30th October 2020 at no extra cost.
  • Plus offer you that last family holiday with the glorious Autumn colours.
  • Alternately should this period not suitable! We will transfer your booking to similar dates in 2021.  At no extra cost.
  • Should you require dates from the 20th June to 4th September 2020, or 15th May 2021 onwards? As a “Gesture of Goodwill”, these would be at the normal price less 20% off the current normal prices when you book directly with us.
  • No Holiday Deposit required
  • FULL holiday payment 5 weeks before your holiday Not 10 weeks.
  • Flexibility – No administration fees should you need to change your dates at any time up to 4 week before the earliest holiday start date. Holiday prices may vary depending on your new chosen dates.

THINKING OF YOUR HOLIDAY FOR 2020 AND 2021?

  • No Holiday Deposit required
  • FULL holiday payment 5 weeks before your holiday Not 10 weeks.
  • No administration fees should you need to change your dates at any time.
  • Flexibility – No administration fees should you need to change your dates at any time up to 4 weeks before the earliest holiday start date. Holiday prices may vary depending on your new chosen dates.

 Our English-speaking managers will be there to welcome you, offering a great service while you are staying with us. As always, we will be helping all our guests when they arrive on location.

Our English speaking Travel Representatives will be there to help you with any aspect of your holiday, and keep you informed of any developments.

If you have any questions why not call us or email us we here to help you get the best from you holiday time.

Do not forget your health important follow NHS Guidelines https://www.nhs.uk/conditions/coronavirus-covid-19/?utm_medium=email

Useful links

https://www.bag.admin.ch/bag/en/home/krankheiten/ausbrueche-epidemien-pandemien/aktuelle-ausbrueche-epidemien/novel-cov/massnahmen-des-bundes.html

https://www.bag.admin.ch/bag/en/home/krankheiten/ausbrueche-epidemien-pandemien/aktuelle-ausbrueche-epidemien/novel-cov/so-schuetzen-wir-uns.html

 

Last Updated: 04th April 2020

For up to date information on Switzerland

https://www.bag.admin.ch/bag/en/home/krankheiten/ausbrueche-epidemien-pandemien/aktuelle-ausbrueche-epidemien/novel-cov/massnahmen-des-bundes.html

https://www.bag.admin.ch/bag/en/home/krankheiten/ausbrueche-epidemien-pandemien/aktuelle-ausbrueche-epidemien/novel-cov/so-schuetzen-wir-uns.html

15th March 2020

Owing to the Coronavirus many of the attractions in Switzerland are now closed to visitors. Transport, trains, cable cars etc:  to the high mountains are not operating. Leisure facilities, Museums, sports centers, swimming pools and ski resorts are closed.

Germany, France, Austria and Italy are restricting entry in to and out of their respective countries.

Guests visiting Switzerland are required to SELF QUARANTINE for at least 5 days from their arrival date.

Restaurants are limited to 50 people at any one time.

 

The health and well-being of our guests is paramount and very important to us.

 

This will be an inconvenience to our guests holidaying Switzerland.  We are advising our guests that we have taken the extremely difficult decision of enforcing “Force Majeure” as per our Terms and conditions and will now close until 30th April 2020. Opening again on 1st May 2020. When we hope the situation will improve.

We apologies for any inconvenience this may cause, this is the first time in 50 years we have needed to do anything like this. We always put our guests first and want them to enjoy what Switzerland has to offer.

 

We appreciate your understanding and cooperation regarding this problem it is a very difficult time for us all.

(COVID-19)  Coronavirus Guidance

Last Updated: 14th March 2020

We are keeping a close eye on developments associated with the spread of Coronavirus.

Currently Cases of Covid-19 (Coronavirus) have been reported in a number locations throughout the world. Although the overall volume of reported cases is very low, some National and local authority have introduced health measures, so it is very important to follow the public health advice relating to the local destination you are travelling to.

 

We strongly advise all our Guests and Customers to follow the situation and latest updates here: https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public

 

Or your own government guidance pages.

 

We will be monitoring the situation. In the event of changes that may impact your stay, we will contact you and advise the process to follow.

 

For guests who are concerned about their travel plans in light of the Coronavirus outbreak, we answer the most commonly asked questions below.

 

We are advised Switzeland is currently listed as Special and advising guests to take sensible precautions.

https://www.bag.admin.ch/bag/en/home/krankheiten/ausbrueche-epidemien-pandemien/aktuelle-ausbrueche-epidemien/novel-cov.html#903671355)

 

Useful link Swiss Info

https://www.swissinfo.ch/eng/covid-19_coronavirus–the-situation-in-switzerland/45592192

 

How will I know if my travel plans are going to be affected?

We pay constant attention to the guidance from the UK’s Foreign & Commonwealth Office (FCO). We will respond to any advice by the FCO (or overseas government agencies) against non-essential travel to your destination, and will contact you as soon as it is clear we will not be able to provide your holiday. However, the unpredictable impacts of the Coronavirus mean that decisions about cancelling or changing your holiday may be no more than a hours before you are due to depart.

 

What do I do if I am due to travel to a destination that has Coronavirus cases, but there is no FCO advice against travel?

Unless there is no advice against travel the holidays will be provided as planned and normal booking conditions apply.

 

I’m travelling to a location where the FCO has advised against all, but essential travel.

If the travel advice remains in place for your holiday location, we will contact you if your departure is within 1-2 weeks of your arrival date. Supply the relevant information and option open to you at that time.

 

How will I know if my travel plans are going to be affected?

We will respond to any advice by the FCO (or overseas government agencies) against non-essential travel to your destination, and will contact you as soon as it is clear we will not be able to provide your holiday. However, the unpredictable impacts of the Coronavirus mean that decisions about cancelling or changing your holiday may be no more than a few hours before you are due to depart.

 

Can I amend my reservation/stay to new dates?

Currently should you decide to cancel you would lose your holiday and your money. We recommend you move your dates :- In these exceptional times, we are happy offer an additional service as a jesture of good will. Altogold Ltd will move your holiday on to new dates free of adminastration charges. Should your holiday fall in higher priced period then you will be liable for any additional increased costs would apply.

 

Can I cancel my holiday even though you are still planning for it to go ahead?

I no longer wish to travel, Can I cancel my reservation/stay?

We will only be able to provide you with a full refund if

  1. If the FCO (Foreign and Commonwealth Office) advice
  2. Altogold Ltd cancel your holiday.

If in the meantime you decide not to travel and we are open for guests, choosing to cancel your holiday the current Terms and Conditions apply – please see our booking conditions for full details (https://altogold.co.uk/terms-and-conditions/)

 

Holiday Balance is due. Should I have to pay now? Can I pay later while I wait and see what happens?

 

We ask you to make the balance payment for your holiday at 10 weeks before your holiday start date. You can do this safe in the knowledge that we will provide you with a full refund if we have to cancel your holiday for any reason. Our usual Terms and Conditions apply. We appreciate you could have questions about your balance payment. Please Email your questions.

 

What if you cannot follow your initial travel plans due to the Coronavirus outbreak, am I entitled to compensation?

Unfortunately you will not be entitled to any compensation, as the reason for the holiday not continuing is beyond our control.

 

Travelling soon? What advice should you consider from the destination you are travelling to?

We strongly advise keep in contact with Foreign & Commonwealth Office (FCO) travel advice for the country / destinations you are travelling to, which includes entry requirements and a link through to the National Travel Health Network and Centre (NaTHNaC) TravelHealthPro.org website. This website provides specific travel health advice for our destination countries.

I’ve been advised by the  GP to self-isolate, can I cancel my holiday?

You would be subject to our Terms and conditions – cancellation charges, Should this be a medical requirement and can be validated by your GP then you should contact your Travel Insurance provider to see if they will cover you for cancellation.

 

What do I do if I’m on holiday and there’s an outbreak on site?

If there is an outbreak on the campsite, Our Managers will follow local authority guidelines. Please comply with any additional screening measures that are put in place. If you develop symptoms, however mild, please follow the guidance of the overseas health authority.

 

What precautions should I be taking?

We recommend reading the general advice for travellers from the National Travel Health Network and Centre (NaTHNaC) TravelHealthPro.org.

 

Protect yourself and others

The top priority for the Swiss Federal Council is the health of the public.

The aim should be to make sure that people are better protected from the novel coronavirus, especially those who are at a higher risk of becoming severely ill. We can all help by following the recommendations (both the new ones and those issued previously):

Keep your distance – for example: Protect elderly people by keeping adequate distance from them;

Keep your distance when queuing or waiting in line;

Keep your distance at meetings.

Wash your hands thoroughly.

Avoid shaking hands.

Wear a mask when in company of many people

No mask –

Cough and sneeze into a tissue or the crook of your arm.

The Coronavirus is thought slava based and a cough or sneeze by any one must be contained with a tissue (bin it) – handy (Bag it) – your own cloths (Wash it soon as you can).

Wash your hands thoroughly and never touch the face with your hands.

If you have a high temperature and a cough, stay at home.

Always call ahead before going to the doctor’s or the emergency department

 

Travel Insurance

We recommend everybody travels with adequate insurance cover. All insurance policies vary so we recommend speaking to your insurance company to clarify what cover is provided for situations arising due to the spread of Coronavirus.

 

We are happy to revise your holiday visits to lesser-visited attractions on request should you feel this would help.

 

 

Contact Us

1 + 6 =

Swiss Office (Seasonal)

C/o Altogold Swiss Holidays

Neuhaus Manor Farm AG

Seestrasse 201

Unterseen

Postfach

3800

Interlaken

Switzerland

 

 

Head Office Address

Altogold LTD

Hillside Walk

Storrington

West Sussex

RH20 3HL

 

 

Company No 1333938

V.A.T. GB194 1807 48

Altogold Ltd (Trade Marked 2629010)

All rights reserved. Altogold Ltd, Registered office: 303 Goring Road, Goring-by-Sea, Worthing, West Sussex BN12 4NX.
Reservations office Altogold Ltd Hillside Walk, Storrington, West Sussex, RH20 3HL. Altogold.com, Altogold Travel, Swiss Caravan holidays, Swiss Holidays, Sun-Trek Holiday Homes are trading names of Altogold Ltd (Trade Marked 2629010 Altogold" is the trademark of this company), V.A.T. GB194 1807 48, Company No 1333938.

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